Coaching and Feedback

This course is designed to help leaders provide meaningful coaching and feedback that will help their employees build the skills and experience they need to grow professionally and to achieve better results.

  • 1 day course
  • 8 PDH Credits

*If you would like to bring this course in-house or host this course, please contact Nicolle Billmyre.

What does "hosting" a course mean? If a company commits to bringing a course on-site to their facility and fill some of the seats at a flat rate, SGA will sell the remainder of the seats to non-members of the company and credit the host company for each seat filled by individuals outside of the company.

Learning Objectives

  • Recognize the value of offering feedback and coaching as a critical step in improving and/or enhancing employee performance and overall job satisfaction
  • Understand the difference between offering feedback and coaching and how best to apply each
  • Develop skills to deliver both appreciative and constructive feedback in respectful and effective manner
  • Apply the components of a coaching model as an approach to bet guide employees to performance improvements
  • Establish an environment that embraces coaching and feedback by role modeling a willingness to accept feedback and coaching from others

Competencies Addressed

  • Self awareness
  • Employee development
  • Communication
  • Active listening
  • Monitoring work