Event Calendar

Marketing, Customer Experience & Communications Conference

These roundtables are now held at Natural Gas Connect.


August 7-9, 2018 




Denver, CO

Denver Marriott Tech Center

The Marketing, Customer Experience & Communications Conference is ideal for professionals who work for natural gas distribution companies in sales and marketing, customer experience, and communications and public awareness. This conference offers a unique opportunity to exchange ideas, solve problems, learn and share innovative ideas or best practices, learn about the latest products, technologies and solutions to issues facing today’s natural gas professional. 







Tracy Headshot

Keynote Speaker:  Tracy Spears, Founder of the Exceptional Leaders Lab

Wednesday, August 8, 2018: 8:00 AM

"Developing Your Personal Brand"

This in-depth interactive session will explain the importance of a person’s personal brand and how it influences their performance & relationships. Participants will learn how to develop and manage their personal brands to increase their influence and effectiveness.

  • The Difference Between Brand and Reputation
  • Managing & improving your personal brand
  • How your personal brand influences your results

Click Here to learn more about Tracy.




Luncheon Speaker:  Doug Van Dyke, CEO of Leadership SimplifiedDoug Van Dyke

Wednesday, August 8, 2018: 12:00 PM

"The Art of Leadership"

How do leaders continually raise their bar of excellence? How do they stay pumped up while consistently inspiring their team? Find out the answers while being thoroughly entertained. Our speaker is Doug Van Dyke, CEO of Leadership Simplified. He is a Certified Speaking Professional, leadership development expert, and sales trainer. During his talk he will share how leaders impact culture, negotiate effectively, rise to the occasion, communicate priorities, and coach their people to success. If you want to learn and laugh, and grow in the process, this program is for you! (Trust me, you don't want to miss this one.) 

Click Here to learn more about Doug.



Natural Gas Champions Workshop

Tuesday, August 7 | 12:00-4:00 p.m.
Learn how to be an effective advocate for natural gas in this pre-event workshop. We'll dig deep on the data and facts and use activities to make you more comfortable when talking about energy in your community. Lunch will be included. Separate registration of $149 is required for this workshop. 

Interested in only attending the Natural Gas Champions Workshop?

Register Here



New-Bee Reception

Tuesday, August 7 | 1:00-2:00 p.m. 
Join us before the conference kick-off and welcome reception for early access to the bites and sips of the evening. This is especially created for all newer or first-time attendees! We want to get to know you and help you get to know each other. Come meet SGA volunteer leaders who can orient you to the organization, give you some quick tips on how to get the most out of the conference and share their volunteer experience with you. Swing by, check it out and meet some new, friendly faces that you can count on knowing throughout the conference. Bonus, all new-bee attendees will have a chance to score SGA swag! 

Register for this free reception during the overall conference registration process.


Cold Calls Seminar

Tuesday, August 7 | 1:00-2:30 p.m.
This special, preconference seminar is hosted by SGA's Commercial-Industrial Sales & Marketing Committee and open to all atendees. Join in to hear from speaker Doug Van Dyke of Leadership Simplified and get ready to walk away more prepared than you've ever been before!

Register for this free seminar during the overall conference registration process.


Product Showcase

Tuesday, August 7 | 4:15-5:15 p.m.
This express style product showcase is an opportunity to present for vendors to display and demonstrate the latest and greatest products and services to interested conference attendees. Join us in a dedicated business exchange space as industry partners have seven, short minutes each to pitch you their latest and greatest. Refreshments will be on hand, and you can follow up with any potential partnerships at the conference kick off and welcome reception to follow.

Register for this free business exchange during the overall conference registration process.


Conference Kickoff & Welcome Reception 

Tuesday, August 7 | 5:15-6:30 p.m.
Welcome to Denver and SGA's 2018 Marketing, Customer Experience and Communications Conference! We can't wait to meet you and your team. Join us as we kick off the conference, reconnect with peers and enjoy some light refreshments and drinks giving you an extra moment as you try to remember that person's name heading your way...don't worry, name badges are required, free and in large print this year!


Connection Center & Last Hurrah Reception 

Wednesday, August 8 | 5:15-6:30 p.m.
You've heard some great content. You've picked up some new ideas. You've met some great people. Now, it's time to mix and mingle. SGA has a special announcement to make and maybe something special to giveaway too. Don't forget your business cards!


Travel & Hotel

Denver Skyline

Denver Marriott Tech Center

4900 S. Syracuse Street, Denver, Colorado

Room Rate: $169 (Single & Double Occupancy) Must book by Friday, July 13 to receive discounted room rate.

(303) 779-1100

Book Here


Hotel Parking - $6.00 per day

SGA does not use third party agents for booking. To reserve your room over the phone, contact the hotel at (303) 779-1100 and ask for the SGA or Southern Gas Association rate to receive discounted pricing. 




The Marketing, Customer Experience & Communications Conference is ideal for business development with natural gas distribution companies with focus in the areas of: residential, commercial and industrial sales & marketing, contact centers, billing, dispatch, field resource planning and communications, including public awareness. Who Attends? Managers, Directors and VPs

  • 2017 Attendance - 170
  • Exhibit includes
    • 1 registration with access to all sessions and events 
    • 1 table top, power supply upon request
    • Two chairs and a wastebasket

Click here to view the exhibitor form. Return your filled out form to Colleen Bransford.

Questions? Contact Member Services.


More Information

Conference Pricing

Event Registration: Member: $655 | Non-Member: $875 
Guest Registration: $100
Pre-Conference Natural Gas Champions Workshop: $149


This event follows the SGA Cancellation Policy "A" when cancellation is required.


Event Details

PDH/CPE: This conference qualifies for PDH hours. Attendees will recieve your PDH form in the guidebook or the follow-up email. This conference does not qualify for CPE hours. 

Thank you to the 2018 MCEC Planning Committee for your dedication to the furthering the natural gas industry!

Download the event mobile app!

  • Live and up to date information throughout the conference, including room changes or other on-site activities that are important to our attendees

  • Keep your customized schedule and make changes to that schedule

  • Search events based on speakers and session titles

  • Get local information under Event Details

  • Access to download all conference presentations

  • App Store Search words: gomobile@sga, SGA, SGAmobile, GoMobile

Extend Your Networking Virtually – Members have the capability to extend their networking beyond the actual event. This private social network allows members to connect with one another and ask questions, post in the online library, and further connect with peers. Join in the virtual conversations today at Connect@SGA.

Attire: Business Casual

Local Links:Denver Visitors Center

Questions? Contact Member Services.

Past Events:



Thank You to the 2018 MCEC Sponsors!




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Miller Pipeline web                                                                                          KS ENergy Services web Consolidated Pipe website






Southern Company Gas Web

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atmos webpage AVEVA Web


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Paymentus website


Lanyard Sponsor


 Door Prize Sponsor

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Interested in sponsorship opportunities? Contact Jake Wagner for more information.


Become a sponsor today