Managing for Business Results: The Tools and Structures for Organizational Success    

Utilizing modules that build on each other this course provides SGA member companies’ managers and supervisors proven and practical techniques that they can begin applying immediately in their jobs to manage and achieve improved business results. 

• 1 Day Course                  
• $395
• 8 PDH Credits

Upcoming Course Dates: May 15-16, 2012 - At Training Week - Houston, TX

Learning Objectives

Participants will be able to:

• Develop feedback based measures for success
• Increase systems thinking and process management competencies
• Increase effectiveness at selecting performance priorities and allocating resources

Competencies addressed

• Managing and Controlling Business and Resources
• Strategic Planning
• Clarifying Roles and Objectives
• Monitoring Work

CLASS OUTLINE

• Introductions / Course Overview and Workshop Objectives
• Acknowledging the challenges to getting work done today
• Five reasons why organizations don’t perform
• A systematic approach to achieving results

• Step One – Developing an Actionable Plan

1. The power of a one-page plan
2. Linking 12 months to daily deliverables
3. Alignment:  The critical difference between on and in

• •  Step Two – Implementing the Plan

1. 1. 1. The real definition of execution
      2. The leader’s role
      3. Ensuring ownership
      4. Defining outcomes, expectations and accountabilities
      5. Allocating priorities and resources
      6. Overcoming barriers (internal & external)
      7. The critical role of the “right” communication

• Step Three – Checking Progress

1. 1. 1. Feedback versus follow up
      2. Measuring progress (metrics that matter)
      3. The stealth tool of five effective meetings: five powerful outcomes

• Step Four – Assessing Results

1. The time zones:  daily operations, future planning and service recovery
2. Improving the process
3. Standardizing the process