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Customer Relationship Management (CRM) Conference

September 14-16, 2008

Omni Park West Hotel

Dallas, Texas

News Release - 2007 Conference

 

Conference Chairs

2008 Conference Chairs:   Chris Baker, Laclede Gas Company, Chair

         Claire Taylor, Piedmont Natural Gas Company, Co-Chair

 

Round Tables / Break Out Sessions

Call Center

Visit the Call Center Operations Interest Group Web Page

Customer Field Service

Technology

Credit and Collections

Marketing

Additional Resources

Click here to re-play the CTN Web Conference - "Customer Service Skills"

 

Conference Schedule

The 2008 Conference Planning Committee is currently building an exciting agenda. Stop back soon for more details.

Download the 2007 Conference Schedule: CRM_2007-Agenda

Exhibits and Sponsorships

Below is the information for the 2008 program. To be added to a list to receive information about this meeting, please contact Pat Turman (pturman@southerngas.org) and ask to be added to the CRM Interest Group.

Vendor Exhibit   Featuring the latest in CRM Systems and Technology

2008 Hotel Information

  • Omni Park West Hotel, Dallas, TX

2008 Planning Committee

Chris Baker

Laclede Gas Co.

Claire Taylor Piedmont Natural Gas
Rex Petrey  Atmos Energy
Russ Winsor  Atmos Energy
Julie  Petty Florida Public Utilities 
Mylene Arza TECO Peoples Gas 
James Bray Atlanta Gas Light Co.
Christopher Gagliano Alabama Gas Corp.
Jim Rutland Alabama Gas Corp.
Jamey  Brewer Atmos Eneryg
     
Mike Grubb Southern Gas Association 
Larry  Farthing Southern Gas Association 
     
     

 

Questions?

Debbie Krawzik (dkrawzik@southerngas.org)

 

 

 

This page updated: March 4, 2008